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Stories about events, stories about people, and stories about intentions and achievements. The best teachers are the best story tellers. We learn in the form of stories-Frank Smith. An educational system isn't worth a great deal if it teaches young people how to make a living but doesn't teach them how to make a life-Author Unknown.

Photo of the Month: Immaculate Heart of Mary Church in Minglanilla, Cebu, Philippines

Photo of the Month: Immaculate Heart of Mary Church in Minglanilla, Cebu, Philippines
Immaculate Heart of Mary Church, Minglanilla, Cebu, Philippines: Charge of the Education Doctor singles out this MINGLANILLA CHURCH PHOTO for the month of January, 2014. This church was established by the Augustinians in 1878. The present church was established two years later, with light materials. Its stone convent was constructed from 1877 to 1886. . That's why it is considered Picture of the Month by the 10 groups of students who voted for the photo.

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Showing posts with label IT. Show all posts
Showing posts with label IT. Show all posts

Sunday, June 19, 2011

Strategic Attempts and Desires of Artistic Killings


INFORMATION AND COMMUNICATION TECHNOLOGY is usually found everywhere in this world which is encompassed in the realm of an artistic war. It is a manifestation of such strategic attempts and desires of artistic killings to encompass superpower and to invade cultures of other people. In this era, the world seems experienced chaos and disharmony and the world truly hungers for peace!

Technological advances are different; to the same extent, it is also viable from what the modern war is unleashing about. It is different from the war in the past. War now employs weapons of death and destruction which are incomparably more effective than those of the past weapons because of technological advances. It is consequently the worst thing to do as what we have expected to take place. 

It could be regarded as evil to which government officials must resign themselves because it serves as annihilation to mankind and not the progress as what they say. One could argue that due to war the people with the strongest virtues have survived, thus determining the course of history. It would seem then that, in the past, war could operate on the sly in order to win while the people are totally against it. Despite other claims that modern war is an agent of progress. The evil unlocks and embodies it more heavily on us, the inhabitants of the world.

Let us dare face the situation. Man has become a superman because of scientific and technological advances. He is a superman because he does not only have at his own disposal to go beyond the innate physical forces, but also to command, and that is the reason for him to thank to what is the so-called scientific and technological advances worldwide. The latent forces of nature invade somebody to wield over the others in giving direct supervisions and responsibilities. To kill at a distance, man has used solely his own savvy to rely on his physical strength, to bend the bow and to release the arrow. 

The superman has progressed till the final stage where there are superpower to encompass, and device to design for the purpose. On the other hand, man can use his energy to release with combustion of mixed chemical products. This enables him to employ a much more effective projectile and to propel it over the other devices with greater distances. Man has become a superman on his own volition to suppress and conquer others, but not a friendly one when he uses destructive weapons to kill other people.

Early before, when there were two places engaged in war, they sent only their best soldiers. The soldiers representing each homeland fought until they achieve victory. The soldier, who won the fight, determines the victory of his homeland. But nowadays, war now involves killing all the people in an area where the innocent people peacefully live in. 

As long as the place is recognized as a place for the enemies, it must be bombarded without question and it must be annihilated at once so that no one will go against them.

Just like a puzzle, world peace can be put back together, and all it needs is a helping hand. It only takes one person to end the indignant, and end the greedy. The world peace can't be written down on a piece of paper, but it can be seen through man’s daily actions. No matter what the flag you have pledged under, but we are all the same. 

What the present world needs is love and understanding. People can promote peace in their community just by cooperating, lending a hand or giving a smile. A good heart is what it helps us create peace in our community on earth. To have the people find peace and progress, each and every one of us must try and find the good deeds for everyone’s heart. 

In the Philippines, we need to have an organized and powerful team to stop all kinds of criminality.  Just like what our ancestors did themselves when they were all in need during the war that they asked for help. The world at present is on the right foot to be working towards a nonviolent environment and trying to end those difficult situations so we can have the chance to improve our surroundings. 

By following the footsteps of Gandhi we can achieve equal rights and we will resort to cease such a racial segregation. There are really two-steps in working towards total world peace. The first step is to treat others as you would want yourself to be treated and secondly to stop the fighting no matter what it costs.

Fighting only makes situations worse. We should always have our hearts to open and be ready to give out. So, to end the indignant and the greedy, it only takes one person to embark on peace and end the war by paving the way to start the peace at all times if the government officials understand the essence of life--there is a chance to resort to it after all.

Having faith in our Creator is a great advantage to all of us because we can refrain from starting the arguments and conflicts among individuals. We must also learn to respect others so that they will also respect us in return. 

Figuratively, the dove is the symbol of peace and we should also recognize and grab the scenario for God’s sake. 

Lastly, we can find peace in Jesus Christ; in the Holy Eucharist, we can see that the dove is placed above the chalice showing that  Jesus Christ is sharing peace to the world.




Outsourcing success depends on your knowledge and information




Most of us might think of something that is not connected anymore in IT business or perhaps think of other things like manual work to provide our daily living for the family. If you are aware of the outsourcing business you will give an edge over the others because the savvy that you have possessed will bank on the skills and abilities to make you ahead of the other applicants. Yes, it is true that outsourcing success will depend on the knowledge and information that you have acquired so that your advantage over the others will affect tremendously without skepticism. 

In fact, one must take cognizance about the recent studies of outsourcing industry in the Philippines or other countries that engage in this kind of business. There has been so much interest in savvy sharing between the service receiver and provider through an outsourcing partnership and its effect on information systems’ outsourcing success. This study scrutinizes the relationship between savvy sharing and outsourcing success. 

The outcome of knowledge and ability of the service receiver to absorb the needed savvy with the companies to build a partnership on these relationships are modeled and the hypotheses are defined. These were tested using a sample of 195 public sector organizations at random, not only in the Philippines but also in other country like South Korea. Information or findings have shown or indicated that all hypothesized ways or techniques in the model are indispensable.

What is outsourcing success? Here in the Philippines, we have a large pool of information technology – a call center to do business with. We can communicate well with other country in terms of telecommunication because of this outsourcing business. English is the universal language, that’s the main reason why the Filipinos are adept at speaking in English. English uttered by them (Filipinos) is based on American and British accents. Like all the companies that hired skilled workers in IT, English is the main source of outsourcing industry that provides us with greater advantage over the other country as far as telecommunication is concerned. 

We have fixed and variable costs and targets to make a daily profit. Our country and its outsourcing industry are rapidly emerging when they are being talked about. The first thing that comes to people’s mind is call center outsourcing business. Information Technology is in the field of outsourcing, and it is paving its way to success. This is considered as the newest one in business today. One’s success in outsourcing industry will rely on the knowledge and skills. Besides, information will follow after gaining momentum in the field of information and technology in the Philippines.

A lot of people will ask about things regarding success in outsourcing industry. By all means and by all accounts, it gives the ability or skill in communications – both oral and written communications in English for the Filipinos. English is only the medium of communication in the Philippines where outsourcing industry is the source of livelihood and it commences from its economic growth to pan out. Candidly speaking, to commence with a business and run it successfully, a range of essential entrepreneurial skills are indispensable. If success is what you are after, then it stands to reason that you acquire most of the indispensable skills or come by them before you set out your business, especially if you want to run the business yourself. The other options or alternative will be to take in a partner as co-employee who seems to acquire a particular skill that you are lacking or deficient in. What then are the important entrepreneurial skills the person should possess in outsourcing business? The question will boomerang to you because you know how talented or skillful you are. It also differs in degrees of savvy or talent that a business entrepreneur has taken advantage of due to personal reasons. 

Take note that good planning should be able to excogitate, predict and foresee the changing market conditions and adopt suitable strategies to counter or take advantage of them. They should also explore possibilities of adding new products or services to keep up with the changing times and circumstances and beat the IT match. Skills in areas such as recruitment, team building, motivation, knowledge of employment, law and health and safety requirements are all part of management skills in IT industry.

Finally, the savvy of these skills gives way to prosperity in outsourcing industry. To implement it judiciously will help you build a team of motivated employees working for the success of your outsourcing enterprise in the global market.




What are the knowledge and skills required and needed by call center agents?

 

Based on the experiences, knowledge, skills, customary ways and practices here in the Philippines, a lot of things, being involved in outsourcing industry, will take into account and will greatly ease the tension of a call center agent himself/herself. It is inevitable to have engaged in telecommunications and sometimes, a call center agent makes experience something awful and something odd.

Everything is part of the job once you are paid to do business in outsourcing company. Your main job is to have the telephone with you because this is mainly connected with your daily task as a call center agent. You have to possess the knowledge and skills in order for you not to put behind the others because telecommunication business is a competition so you have to prepare for it and be knowledgeable of everything in outsourcing business.

As far as the telephones are concerned, they are used as an everyday part of business and often aided in your customers a first impression of your company that you are connected with. You have to possess and identify telephone skills needed to be successful and more professional. It provides strategies to enable you to give your callers the quality service they deserve. You have to influence your customers with great pride and perception of the company. Once you are hired, you have to look after the savvy and skills that you have possessed yourself. You may use them in day-to-day activities in the outsourcing company. What is the call center? Why is it connected to the outsourcing industry?

The call center is a dynamic and fast-paced department. It's a highly-structured operating environment where constant change is the norm. Having said that, a typical call center agent should possess and have the  profile that includes himself/herself the following skill set requirements: 1) Excellent oral and written communication and interpersonal skills; 2) Professional and courteous demeanor; 3)  Ability to multi-task in a fast-paced, high-volume environment; 4) Excellent problem-resolution skills; 5) Strong systems skills; 6) Ability to meet established productivity, effectiveness, training, sales (if applicable) and quality goals; 7) Ability to work in a highly-structured environment; and 8) Ability to accept and learn whatever tasks are given to him/her without complaints for personal advantage and promotion.

Besides, a call center agent should know things, put the things into proper way and give them highlights in doing the tasks daily. He/She must possess and have the:


1. Savvy and Scheming Outsourcing Skill.

Work savvy and scheming skills are the basic first step you should undertake when you commence with a new business. Feasibility of the business, marketing of the product, local competition and funding are some of the important aspects that should be studied diligently and carefully. Furthermore, it is utterly important to keep on updating your knowledge by reading books/periodicals and attending seminars to keep abreast of times and ahead of other competitors.



2. Technical or IT Outsourcing Skill.

It is very important to have the skill like this because it helps you a lot in putting forward in your perspective or viewpoint in life as a call center agent. You should possess the necessary skills to produce what you’ve got. Experience has gained a lot in working in similar work places or a professional qualification that will stand you in good stead. In certain types of businesses, experience is not indispensable but to satisfy your clients and provide a good service, you have to exert efforts to please and satisfy them. Thus, technical skills play an important role in outsourcing business.

3. Business/Financial Outsourcing Skill.

Business is very important in dealing with customers. It all depends on the strategy/technique, success or failure of your business. It is the process of identifying your potential customers and persuading them to buy your products or services. Sales, promotions, etc. are some of the skills that are an essential part of business. Mishandling or negligence of this aspect can lead to failure. Financial skills play also a major role in the running of a business big or small. Negligence of this aspect can lead to recurring cash flow problems such as inability to purchase goods, non payment to suppliers, etc. It is ambiguous that with these problems no entrepreneur can pan out or have peace of mind in running a business.


4. Management Outsourcing Skill.

Management is part of growth and development of the company. See to it that you should know how to deal with others so that no disagreement or chaotic problems will occur in your business. The need for management skills becomes indispensable. Skills in areas such as (1) recruitment, team building, and motivation; (2) knowledge of employment and safety requirements are all part of management outsourcing skills. You should acquire the skills in possessing humanitarian aspects in dealing with the people around you.



Wednesday, June 15, 2011

Outsourcing industry is on the uppermost priority to deal with!

Our country, the Philippines, gets underway with its outsourcing industry and it is booming and getting prolific every now and then. Philippine outsourcing industry today and beyond seems significant and fruitful due to the efforts of our government officials to have this kind of job in our country that caters to the qualified Filipinos who have possessed abilities and talents in telecommunications. Perhaps, it forks out today and beyond the times, giving so much jobs to the Filipinos who ought to survive or take part in their day-to-day subsistence.


Contrary to what the other foreign people say about this kind of business, still the Philippines springs from its economic slumber towards gradual economic growth and booms every now and then with a great deal, with a lot of advantages and with a lot of viewpoints to cushion the impact on influx and storage in the days ahead. It soars up to its greater heights because of the so-called outsourcing business in this country. It can’t be obliterated in the minds of Filipinos till the end of times.

Outsourcing business thrives gradually and booms tremendously in its economic sense and perspective today and continues till endless days to come beyond the times of industry survival and sustenance. The Philippine outsourcing sector has been steadily picking up a momentum over the past years. As of time, it seems to have reached a tipping point where the Filipinos are engaged in this business as part of day-to-day sustenance. 

For the Filipinos who want to earn high paying jobs, outsourcing industry is on the uppermost priority to deal with. The reason for this is that any contract-center in the Philippines is oftentimes giving remuneration package, attractive package and benefits that awaken and perk up the enthusiasm or interest of every Filipino to be part in this booming “sunshine” outsourcing business. 

Government and industry leaders want to catch sight of their country to take on more of the IT and business process outsourcing tasks that might provide and otherwise flow to the subcontinent. The Philippines' offshore market has tremendously grown 46 percent annually since 2004. The Southeast Asian country, especially the Philippines, emerged as the leading destination for outsourcing work. Today and beyond the times, the outsourcing business paves its way to the market globally. It spreads inevitably without caution beforehand. It caters to the needs of people in terms of telecommunication and other sort of information to come by.  


Despite the economic problems that the Philippines is facing, it is unavoidable still that it encounters another problem. The nation itself faces the impact of notions and problems. It is the problem or notion that it can handle only call center and low-level services work. 

Indeed, call center services account for about two-thirds of the US$6.8 million in professional services the Philippines exported last year. Although the government has expressed confidence and interest in expanding beyond voice-related services, the method or strategy could be more focused than it is at present. They are seeking more prospects, building up the infrastructure and spreading the industry throughout the country, but most people think they could position the IT industry better when selling the proposition. IT services companies in the Philippines, for example, could search for a niche serving mid-market corporations in the global market. That's not to say the Filipino outsourcing market has been stagnant. 

We expect more jobs to come, more employments to come, not just today but beyond the times of occupations, work sustenance and existence. Just a few years ago, the BPO industry employed just 4,000 people. Today, 100 times as many people work in the industry, making the Philippines the second largest low-cost BPO destination in the world. The objective of industry leaders is to see 1 million Filipinos working in IT and business process outsourcing by 2010 so the Philippines can have expected 10 percent of the total global services market. The Filipinos pray to God always that outsourcing business never ceases. It must not stop today and must continue beyond the times of prolific sustenance.

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